Privacy Policy

Effective Date: 3/13/26

Balancing Harmony Within (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business, including through our website, phone, and SMS communications.

Information We Collect

We may collect the following types of information:

  • Name

  • Phone number

  • Email address

  • Appointment or service information

  • Any information you voluntarily provide when contacting us

How We Use Your Information

We use the information we collect to:

  • Communicate with you about appointments or services

  • Respond to inquiries or requests

  • Provide customer support

  • Send service-related updates or reminders via phone, email, or SMS

  • Improve our services and customer experience

SMS Communications

If you provide your phone number, you may receive text messages from us related to your appointments, services, or inquiries. SMS consent is not shared with third parties or affiliates for marketing purposes.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text messaging services used to deliver messages.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Privacy Rights

You may contact us at any time to:

  • Request access to your personal information

  • Request corrections or updates

  • Ask questions about how your data is used

Verbal SMS Opt-In Script

When scheduling your appointment, we may send you text messages for appointment confirmations, reminders, and updates. Message frequency may vary and message and data rates may apply. You can reply STOP at any time to opt out or HELP for assistance. Your information will not be shared with third parties for marketing purposes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Balancing Harmony Within

191 S Main St Suite 102 Middleton MA 01949

978-309-3039

Balancingharmonywithin@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.